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We're Here to Help

Have a question, a feature request, or just want to say hello? We read every message and respond to every support request — usually within 24 hours.

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Fill out the form below and we'll get back to you as soon as possible.

We typically respond within 24 hours on business days.

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Live Chat Support

For quick questions, use the live chat widget in the bottom right corner of the app. Available for Pro and Agency users.

Upgrade to access live chat →
● Usually responds in minutes
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Email Support

For detailed questions, billing issues, or anything that needs a thorough response, email is the best channel.

support@affiliates-os.com
● Within 24 hours
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Partnership & Press

Interested in partnering with Affiliate OS, writing about us, or exploring integration opportunities?

hello@affiliates-os.com
● Within 48 hours
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Documentation & Help Center

Before reaching out, check our help center — most common questions are already answered there with step-by-step guides.

Browse the Help Center →
Common Questions

Frequently Asked

Quick answers to the questions we hear most often.

Is Starter truly free forever?

Yes. No credit card required, no trial period, no hidden charges. Use all core planning tools forever. Upgrade only when you need to save data or access advanced features.

Do I need technical skills?

Not at all. If you can use a spreadsheet, you can use Affiliate OS. Everything is intuitive, point-and-click, no setup or installation needed.

Can I upgrade later without losing work?

Absolutely. Start free, then upgrade whenever you're ready. All your data and projects carry over instantly—no loss, no hassle.

What's your refund policy?

14-day no-questions-asked refund on all paid plans, including lifetime. If it's not right for you, we'll refund in full. No drama.

Subscription or lifetime—which is better?

The lifetime plan pays for itself in under 5 months and locks in your price forever with all future updates included. Way better value if you're serious about affiliate marketing.

How does data sync work?

Pro and Agency plans sync across all your devices in real-time. Changes on your phone show up on your desktop instantly. Starter doesn't require login so it works locally.